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You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error, for example incorrect or damaged product.
Refunds will be processed within four weeks of the return shipping date.
To complete a return, simply log in to your account, view the order in the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail once we’ve received and processed the returned item and issued the refund.
We do not do product exchanges. If you would like a different product, please complete the return process above and make a new purchase.
We can ship to all Canadian addresses. All packages will be shipped by Canada Post Expedited. A flat fee of $6 will be applied for all orders. For International purchases, please visit www.theplasterpaintco.com.
Original Plaster Paint is the name of your game. No matter which product you choose, you’ll have no sanding or prep work to do, and can create whatever kind of finish you want.